OmniVox

Meet OmniVox

OMNIVOX, from VOXDATA Technology, is the omnichannel solution that will transform the way your organization connects with customers. Ideal for companies in a wide range of sectors that need a communication platform to serve, support and sell to their customers, and that want to not only provide them with the best service experience, but also increase their conversion rates, OMNIVOX is the key to success!

OMNIVOX is more than a customer service platform; it’s a complete integrated communications experience. With it, your organization can

INTERACT ACROSS MULTIPLE CHANNELS

Offer support wherever your customers are, whether by phone, email, chat, WhatsApp or social media, and consult the history of all interactions in one place.

AUTOMATE INTELLIGENTLY

Respond quickly and consistently with communication automation.

INTEGRATE AND MAKE FLEXIBLE

Adapt OMNIVOX to your business and easily integrate with other systems.

DESIGNING SERVICE JOURNEYS

Implement transactions in a simple way by creating service flows using “click and drag blocks” (Low Code).

PERSONALIZE SERVICE

Create conversational interactions based on customer history and preferences.

PROTECT VALUABLE INFORMATION

Increase security with multifactor authentication for your customers' peace of mind, through VOXDATA's VOXAUTH solution.

Benefits for your company

Enhanced Customer Experience

Every interaction is an opportunity to delight the customer.

Operational Efficiency

Reduce wait times and increase customer satisfaction with automated responses.

Reliability and Security

Keep customer data safe in a manner that is fully compliant with the LGPD and build a relationship of trust.

OMNIVOX is not just a tool, it is a strategic partner for the success of your business. With it, you can:

• Exceeding Expectations: Surprise your customers with service that goes beyond the conventional.

• Constantly Innovate: Stay ahead of the competition with a platform that evolves with you.

• Maximize Results: Turn every interaction into a business opportunity, increasing your conversion rates.

Personalized Service

Show your customers that you know them and value their preferences.

Adaptation and Growth

Grow and evolve with a platform that adapts to your business needs.

Why choose OMNIVOX?

Join the Omnichannel Revolution

Be part of a select group of organizations that are redefining customer service.

Ready to transform customer service?

Talk to an expert: Our experts are ready to help you find the best solution for your needs.

Telephone

+55 (91) 3202-5400

E-mail

falecom@voxdatati.com.br